Introduction

The City of Clermont is committed to providing web users with convenient and secure e-government services. Thus, we are very dedicated to protecting the privacy of our visitors. The following information will explain why information is collected when you visit the site, how that information is used and if it is shared with any third parties.

Data Collection

The City of Clermont does collect information about visitors to the site. This information is used for analytical and statistical purposes to help better manage the site. Information that is collected includes the date and the type of browser being used. We use this information to learn how many visitors we have, where they are coming from, which parts of our website are of most interest to users and other facts that will help us improve the website and the services we offer.

Use of Cookies

The City of Clermont uses cookies as a means of facilitating future access. Cookies are pieces of information generated by our web server and stored on the end user’s computer allowing visitors to move quickly through our site. The City does not store any user’s personal identifying information (such as name, address etc…) but keeps track of actions taken on the site. This helps us to avoid presenting repetitive information to users before they access the various informative pages and e-information applications on the City’s website. We believe that this use of cookies does not compromise the users privacy and security. At any time, users have the capability to turn off the cookies using their browser settings.

Sending of E-mail

If you send us an electronic mail message, either through your mail program or by using one of the online Contact forms, we will only use the personally identifying information to respond to the request. We may direct your message to another government agency, council person, or city employee that can help in fulfilling your request. This personally identifying information will not be shared with any third party or other governmental agencies not directly handling your request. You should be aware, however, that all e-mails are subject to public records laws – and could be viewed by others.

On-line Transactions

Every effort is made to protect any sensitive personal information you give online. Please do not provide personal information in our website contact forms or via our contact email. This site uses 3rd party services (such as bill pay) that utilize a secure server for conducting online financial transactions on their website platforms. Refer to their privacy and security policies for more information.

Sale of Data from the Web Site

The City of Clermont will not rent, sell or give away any personally identifying information entered into the website (name, address, phone number, etc…) to third parties for marketing or mailing list purposes. We will also not disclose credit card information, except for purposes related to your transaction or as required by law.

Links to Other Web Sites

This site provides links to other websites that we have deemed as useful and helpful to the visitor. This privacy policy applies only to our website and to the third-party sites that provide Internet-related services for the City under contract. All links are reviewed for appropriateness prior to being included. Such examples could include citywide events or public-private partnerships that impact city programs.

Disclosure to Third Parties

Any information received through use of the site is subject to the same provisions as information provided on paper. Otherwise we do not share any personally identifying information with any third party.

Security

For site security purposes and to ensure that this service remains available to all users, the City employs commercial software designed to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable by law.